By using our website and attending events organised by Avec, at Avec or any other location you accept these Terms of Service.
Avec’s Business ID is: 2993861-7
These terms & conditions have been last updated 16.11.2020
We use Mindbody to manage our courses and clients.
Service Options
Pricing
In general we have fixed hourly base rates for our classes. The price of our seasons will fluctuate based on the duration of each class during that season and the seasons overall duration in weeks. As our spring season tends to be 4 to 6 weeks longer the prices will be higher though it won’t be more expensive as the autumn season as the hourly rates will be the same or lower.
Dance Addict
A payment that enables you to attend classes and other activities at the best possible rate. Payments are made 1-time per season season or as payment plan contract with 5 instalments for the autumn season and 7 instalments for the spring season. The plan includes all classes for 3 courses, additional courses can be purchased at a discounted rate. Dance Addicts get a discount on additional services such as Private lessons, Intensives and bootcamps.
Avec Club Membership
A monthly contract that gives members benefits such as discounts on private lessons, intensive training sessions, bootcamps, and other things.
Course Pass
Allows access to 1 course during the season. Best option for those that want to attend 1 or 2 courses, when wanting to attend 3 courses the Dance Addict Pricing option provides the best rates.
Drop-in Pass
We only accept drop-ins where a class permits to have more leaders or followers or where the max capacity has not been reached. At no time can you drop-in to a class that is above your level. Drop-ins are always pre-authorised by the teacher so one always need to contact the teacher first.
Registrations and Purchases
Your registrations or purchases create a binding agreement between you and Avec. Each contract, membership, season pass, course pass, event tickets, course registration or event registration is personal and can only be used by the person whose name is on the pass, membership or contract. Check your selection carefully before you complete a purchase or registration. All sales are final. Once you complete your purchase or registration the full amount is due and they can not be changed unless it is according to these terms and conditions or with prior agreement of Avec Management. Resale of passes or tickets is prohibited without prior agreement of Avec Managements or as outlined in these terms and conditions.
Class Follower / Leader Ratio
For partner classes Avec will aim to have the best possible Follower / Leader ratio for partner classes at all times to improve the quality of services provided. Attendees understand however that in order to be able to continue to operate as a business there might be instances where the Follower / Leader ratio is out of balance in order not to run losses. We also believe it is actually always better to have a little bit more followers or leaders in a class as this will allow for a dancer to develop faster by using the time in between partner rotations to focus on the material, observe and practice on their own.
Waitlist
As we have a Follower / Leader Ratio once one of the roles in a course is full additional registrations will go onto the waitlist. If the class max capacity has not been reached the Waitlist registrations will be accepted in order or registration, with the exception to couple registrations which will have priority to balance out the overall leader/follower ratio.
At all times when we offer someone on the waitlist a spot to join a course, from the date we inform them they will have 48 hours to pay and register for the course. After 48h the spot will go to the next person in the waitlist unless you have informed us that you want to join and will pay before the class starts.
The following waitlist pricing terms apply to waitlist registrations and individuals that will sign up paying for individual courses. This does not apply to those on the waitlist that have a Season Pass or Dance Addict Pass.
Pricing – Waitlist person gets accepted by us
When we see that there’s a good balance, max capacity hasn’t been reached and we decide to accept someone from the waitlist they will pay the rate that is valid at the time. So anyone on the waitlist that registered before an early bird deadline but was accept after the deadline will pay the full price, if accepted before the deadline they will pay the Early Bird price.
Pricing – Waitlist person finds a partner
Anyone that was on the Waitlist before the Early Bird deadline finishes and that finds a partner to join the course before or after the deadline finished can join the course at the Early Bird rate.
Their partner will pay the rate that applies at the time of registration, e.g. before the deadline the partner pays the Early Bird rate, after the Deadline the partner pays the full price.
Payment & Card Processing
In addition to the price of the activities by Avec set by Avec there are payment, credit/debit card, SEPA or other processing fees directly or indirectly charged by Third Party Service providers. The exact amount of these fees will vary and depend on the purchase price, payment method selected, the third party service provider and the payment processing service provider. In general the fees range between 2% & 10% of the purchase price.
Sometimes these fees will be included in the purchase price and at other times they will be added to the sales price during the check-out process. At all times if it is not included in the purchase price you will be informed of this before finalising your purchase. These fees, whether included or excluded in the purchase price are non-refundable as they are paid to the third party service providers for services they have provided.
Class Attendance
Avec mainly offers progressive courses.
You or your child’s attendance in class is very important to their peers and our teaching staff. As a member of a course group you commit to attend classes on time each week and attend all lessons planned. Not attending affects personal development as a dancer, the progress of the group as a whole, and the follower to leader ratio in partner classes.
We understand that there might be situations that you can not attend a class, whether illness, work travels, study trips, if you know ahead of time that you or your child will be absent, please login to your account and cancel the class(es) that can not be attended. This way we can allow some drop-in students to cover your spot.
You are the best judge of your child’s health and we trust you will not come to the studio or bring a sick child to the studio. However, if in the opinion of the teaching staff you or your child is sick the staff can request you to leave the class to ensure others won’t get sick. The following criteria will be considered in determining if you must go home: Fever, Communicable disease, Inflammation of the eyes, Vomiting, Diarrhea.
Due to our progressive course structure unfortunately we are unable to accommodate recovery sessions for students who miss classes. If you would like you can book a private lesson with your teacher to cover the material from a missed class. However as additional service Avec offers those that missed classes and didn’t arrange a substitute leader or follower a max of 2 recovery passes per course which can be used during our dance week(s) which take place directly after our course season.
Class Level
Avec offers courses in a progressive way with different levels so people can progress to higher levels accordingly. The amount of time a dancer will spend on a certain level depends on how fast they develop. Dancers can always enrol for courses at their level and lower levels. If you are unsure, ask a teacher, and if a teacher feels you are ready to progress to the next level they will inform you. We actually highly recommend dancers to join lower levels as it will develop dancers faster. In contrary dancers attending a level that is too high will have a negative impact on their development and the course group as a whole. Avec Teachers and Management reserve the right to move an attendee that enrolled to a level that is too high to a lower level.
Activity/Event Changes
At any time Avec has the right to make changes to the schedules, teachers, locations, setup, line-up, promotions, and anything else related to their activities. You understand that Avec will make these changes as deemed necessary to ensure the business can run and that most of the time these changes are beyond the control of the organisers. These changes will not entitle a patron to a refund. For the majority of these changes the official Facebook Page or Event is the main way of communicating with attendees. The attendee is responsible for following and checking our Facebook Page and activity related Facebook events for any last minute changes.
In the event Avec needs to cancel a class a catch-up class will be scheduled at a time and date suitable for the teacher and for which the studio is available.
If an activity is completely cancelled by Avec without an alternative solution, your pass will be credited to your Mindbody account as pass or account credit, optionally you can opt to receive a refund of the amount paid for the event ticket/pass/spot originally purchased excluding any non-refundable payment and card processing fees that were part of the purchase.
Social Media
Please remember that your anonymity on Social Media is never guaranteed and to exercise particular caution when posts, images, or videos identify you or children in your care.
Remain mindful that your behaviour on Social Media remains in keeping with Avec’s code of conduct.
Any comments or posts perceived to be obscene, defamatory, threatening, harassing, discriminatory or hateful towards Avec staff, students or families may subject the owner to disciplinary or legal action.
Should you wish to engage on Social Media while identifying as a studio dancer, studio volunteer or employee, you may only do so with integrity, respect, and adhere to privacy and confidentiality policy. Any content revealing or referring to sensitive studio information is not allowed to be shared online.
Intellectual property laws, must be observed by all studio patrons when posting online. This includes but not limited to manuals, forms, handbooks, and syllabus, etc.
While affiliated, or after your affiliation, with our studio, we will not tolerate any posts that are racially, sexually, physically or religiously offensive.
All matters pertaining directly to the studio – whether it be fees, contracts, scheduling, placements or other matters — may not be communicated via Social Media. We have an open door policy and encourage all communications, complaints and feedback to be communicated directly with the Avec Management which you can reach through our contact form or at our facilities.
Anti-Discrimination and Anti-Bullying
Avec commits to anti dscrimiation and anti bullying. We provide a safe and supportive community to develop a lifelong love for dance and creative expression. In order to guarantee that all of our dancers are able to best pursue their passion, we implemented a anti discrimination and anti-bullying policy applicable to our students, dance families, staff, and employees.
We define discrimination and bullying as any behavior; physical, verbal, written (either electronically or in person), that detrimentally targets another person. This counts as discrimination or bullying when it physically or emotionally harms a person, targets a person for any actual or perceived characteristic, or creates a hostile environment at Avec or Avec events.
Only by reporting such situation can we stop them from happening in the future. If you are a victim, or you have observed discrimatory or bullying actions by someone else towards another person, you can report these cases using our contact form or by contacting management directly at our facilities. If possible supply us with enough information such as date, time, location, who was bullying, and details of the harassment.
Body Contact
Avec mainly offers partner dancing so there will always be body contact according to what is normal and acceptable for each dance or dance style.
It may be necessary for instructors to place hands on a student for proper placement and correction of body alignment, choreography and instructional purposes as well as body assessment.
Damages
In case you damage any Avec property please contact staff or management directly and inform them of the incident so it can be dealt with accordingly.
Lost & Found
Lost item means any unattended, misplaced or forgotten item which is lost at Avec Dance Club. Found item means any unattended, abandoned, misplaced, or forgotten item which is found at Avec Dance Club, pending the identification of the rightful owner.
If you find something that does not belong to you, when it is clothing please put it in the Lost & Found Bucket, if it is something valuable please bring it to Avec Staff.
Found items will be kept at Avec Dance Club for a maximum of 60 days.
Clothing, shoes, water bottles and similar items will be stored in the Lost & Found Bucket where you can see if your lost item has been found.
For valuable items, wallets, watches, jewelry, phones, etc., these items will be stored in a more secure location. Please contact staff with details on your lost item so they can see if it has been found.
Expectations
Avec promotes kindness, acceptance, and teamwork. To create an excellent dance environment, attendees will adhere to the standards set forth in our policies.
We expect our attendees to behave properly during activities. They must be respectful of their teachers, peers and staff at all times. Should an attendee become disruptive, the Teacher, Staff or Management has the right to remove the attendee from the activity. The attendee will be allowed back in at the Teacher’s Staffs’ or Management’s discretion. We do not tolerate any form of disrespect from any attendee at Avec. We reserve the right to have individuals removed for being disrespectful, rude, threatening or creating conflict. (please see our Anti-Discrimination and Anti-Bullying Policy)
Teachers & staff have been instructed by the administration to remove disruptive attendees students from activities.
We expect attendees to keep our spaces clean and leave garbage where it belongs, in the garbage bins.
At no time are outdoor shoes allowed on the dance floors.
